Inbound

Core Contact offers stimulating, effective and dynamicinbound telemarketing services, of wide ranging scale and sizes, to clients across the UK. We utilise the most sophisticated systems to ensure that the right information is captured and communicated clearly and in the most appropriate manner. From managing inbound long-term call activity for a client’s entire customer base to achieving results for a one off campaign, we can help and deliver.

Our core activities include:

• Customer service query handling

• Membership database support

• Inbound response handling

• Order processing and fulfilment

• Payment processing

• Credit Brokerage

Inbound • Outbound • Subscription Management/Fulfilment • Database Services• Database Revenue Generator (DRG)• Publisher Customer Management (PCM)